Q & A
Q: How long does the LED lights last and can the bulbs be changed? A: LED is a very long lasting type of light. LED's have a general life expectancy of 30,000 to 50,000 hrs. If you use your lights for 10 hours a day, this should be 13.7 yrs hence no need for changing bulbs,however some LED lights do have changeable lights.
Q: What is the size of the light, color, body finish etc and other details information?
A: Submit all the products you want for the quotation our customer representative will keep in touch to give you more details on our products.
Q: How can i use your website and the quotation of the products i want?
A: Simply click on the '' How to Place Your Order '' TAB it has simple steps on how to use our website and easier.
Q: How long will it take my products for it to arrive?
A: Few of the item we have them in stock locally other we have to order them delivery time frame is 7 - 14 Days.
Q: Will i have to pay deposit?
A: Yes, you have to pay deposit as commitment of purchasing which will be 60%.
Q: Who will do the light installation?
A: For the light installation we charge a certain fees depending on the project.
Q: Do you offer free delivery within Kenya?
A: We charge certain fees for the delivery within Nairobi, also within Kenya depending on the location situated.
Q: Do you offer after sale service?
A: Definitely we will offer after sale service for 1 Year on our purchased products.
Q: I received my home decor products but not happy with the size?
A: Please, for home decor consider the size before making any purchase all of our home decor products have the size indicated.